..:Stories Of My Life:..

Friday, July 13, 2007

OMG!!!!Today I had a real bad morning at work...1stly,there was a change of my shift which they didn't informed me abt (off day ystrdy)...I remembered clearly I was doing the AM shift.Came work as usual and checked the roster,they changed mine to PM...!!!I was thinking of going home cos PM shift starts @ 1pm...I even called Hubbie to inform him on this...The AM cso came in and I was like,"Oik,korang tukar shift tak bilang aku eh...Mcm nie aku balik ahhh.."...Btw,I have not punched in yet cos the thoughts of going home was there...Cos of the breakdown,in the end I still got the AM shift while the other cso start @ 11am...Fair enuf lah...That settled...

Then at 0915hrs,came these 2 members who did a booking for their treatment @ 0930hrs...Names not reflected on the system...I get them to seat inside and tried my best to get 2 therapists to do their treatment and of cos booked the VIP room...cos that was what they requested upon their booking.Since names not reflected,obviously their booking was not confirmed but they strongly assumed I was the one that confirmed with them on their booking...???????....OMG!!!!!!!!!I tried to explain to them,yes I did answer their call and take note of their booking date,time but I can't be possibly be the one confirming their slot...That is the BOOKING area duty...They made such a big fuss over it and they keep on putting words into my mouth..and they start to be rude...(SINGAPOREANS!!)...Throw the magazines on the table and etc...I can't take this kinda attitude...I almost blew up but lucky my therapists came and saved me...Phew!!!Brought these 2 typical Singaporeans in for their treatment and I can hear them babbling abt this small issue..."I'm going to complain..."....I was whispeing under my breath,"Go ahead...I dun give a damn...Niweys,its not like as if u signed up a packaged worth thousands of dollars..."....I could feel my face flushed with anger... Urrrggghhhh!

I thought the worse was over...Then came along this Caucasian lady who called me as I was in the lounge area..."I've been waiting here for 15mins and my therapist is yet to come.I am the 2nd cstmr who is unhappy with the service here...I would like to speak to the manager..."....I was like WHAT THE FUCK???? Who is this lady...?I can't remember sending her in...So I checked again...It was this cso who brought her in but forget to call the therapist out...In the end,aku jugak yang kena...My morning sucks totally...!!I was really pissed!!!One thing after another..!!!

Sometimes I just dun understand these customers who called themselves members...Signed up package which barely cost $2K...Yet they think they own US....Fuck lah!!!!I don't give a damn abt these kinda cstmrs...If they not happy,they jolly well can go straight to the management...Hello!Customers can't be right @ all times...We,sometimes,have to defend ourselves...Right????

About noon like that,my day got better and I was smiling finallly....Friday the 13th sumore...A definate sway day for me...Urrggghhh!!! As I typed this entry,my mind is with lil Ryan...I MISS HIM so much!!!!!!!!!I might be seeing him later cos my sister is coming over to pass me some food from Pizza Hut...Yum2...

Hubbie's doing night shift today which means,I'll be alone lah tonight...Haizzz...Wonder if there's chance to see him b4 I set off to work in the morning...I bet not....Hmmm...Only get to see him in the evening then...=)...1st working weekend...The crowd will be overwhelming cos as adv by the booking side,no more booking for the weekend...Sharx....!!!!I wonder if I will blew up tomorrow...Hmmm...

~simply ME ;

2 Comments:

At 11:41 PM, Anonymous said…

I totally understand what shit you're going through...This customers can really get freaking irritating..That at times you wish you could just break their heads! What you could do is fake your smile and be humble...but do stand up for your rights when you need to...Chill out okay...These people are just trying to get on your nerves..don't worry okay..each time these things happen again, remind yourself that you're doing this for John..to give John a good life that he deserves..Okay?..you know you can tolerate all these nonsense..I have faith in you and therefore, I shall be behind you all the way!
At 11:46 PM, EvaMiles said…

thats really sweet of u...yeah normally i put on tat fake smile n calm face...but only god noes how much i wanna curse n swear them...
oh yeah,all these if or my lil one...i want to be a responsible mom... =)...lil ryan is the reason that i live on till this very sec...u should noe what i mean...